Direct access to damaged pipework

How does a drain dig-out work?

A dig-out exposes the affected section so damaged pipework can be repaired or replaced. The access plan, nearby services, ground conditions and depth all affect the method.

Illustrative image of a controlled shallow excavation exposing a damaged drain beside replacement pipework
Illustrative imageIllustrative image — not presented as a real Drain Star job.

Expose, replace, test and reinstate

Once the affected section and the wider work area have been assessed, a site-appropriate excavation can provide direct access to the pipe. The damaged section can then be repaired or replaced before the run is tested, backfilled and the surface reinstated as agreed.

01Locate

Confirm the defect, access and nearby constraints.

02Expose

Use an appropriate safe excavation system.

03Replace

Repair or renew the affected pipe section.

04Reinstate

Test, backfill and finish the surface as agreed.

Why a dig-out may be discussed

Direct access may be considered when a section is collapsed, severely displaced, unsuitable for an internal repair or affected by site conditions that change the repair route. A symptom alone does not decide the method.

12-second explainer

How a drain dig-out works

Original illustrative animation. The exact method varies with the defect, pipe, access and site conditions.

Read the video transcript
  1. Locate the defect and assess nearby constraints.
  2. Expose the affected section with a site-appropriate safe system.
  3. Repair or replace the pipework, then test the run.
  4. Backfill and reinstate the surface as agreed.

See the drain-lining alternative and the wider repair assessment route.

Do not wait for a complete failure

Warning signs deserve an answer.

Slow flow, gurgling, smells or repeat blockages can point to a developing drainage problem. Ask about a CCTV inspection before the situation becomes more disruptive.